Shop Policies

CUSTOM ORDERS REQUIRE FINAL APPROVAL:  I will be sending over a proof to you, before I carve on your item. Please check your inbox for this.  PLEASE NOTE, I am not able to proceed, until the proof has been approved.

 

FOR MY CANADIAN CUSTOMERS:  Shipping to P.O. Boxes, Remote Areas & Islands, may incur a higher then posted shipping rate.  We will contact you prior to starting your order, to discuss any  potential shipping increase.  This is a rare occurrence.

 

RETURNS OR EXCHANGES: Not accepted As The Items Are Personalized.
But please contact me if you have problems with your order. We stand behind our products and always work with our customers to  try resolve any issues.

 

SHIPPING:  I will be sending over a tracking number with your order.  It does come with insurance.  IF you have any problems with the shipping, please be sure to contact me right away and I will look into it for you.